Description
Salary: £55,403 - £61,939
Working pattern: Flexible working, Full-time, Part-time
Business area: CO - Infected Blood Compensation Authority (IBCA)
Location: Newcastle-upon-Tyne
Job summary
The Infected Blood Compensation Authority has recently been established to pay compensation to those who have been infected and affected by the infected blood scandal. The IBCA Data Product and Delivery team sits within the wider Data Directorate, and leads on the implementation of both the data products that underpin IBCA’s data capabilities but also the platform it sits on.
IBCA is seeking experienced technical business analysts who will play a crucial role in bridging the gap between business needs and technical solutions, ensuring that our software development initiatives are aligned with strategic objectives and deliver tangible value.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.
Job description
This vacancy is for G7 technical business analysts, which will work within the Data product and delivery teams, alongside a number of other key product and delivery roles.
You will be responsible for eliciting, analysing, documenting, and validating data requirements, translating them into clear and concise technical specifications for development teams.
You will be responsible for liaising across the BA community within the service, to both better enable IBCA’s service capability, but also to support evolving a business analysis community
Responsibilities
- Collaborate with stakeholders across various areas of IBCA (e.g., Product, Operations, Development, QA) to understand business processes, identify pain points, and define requirements for new features and system enhancements;
- Conduct in-depth analysis of existing systems and workflows to identify areas for improvement and propose innovative technical solutions;
- Translate high-level business requirements into detailed functional and non-functional specifications, user stories, use cases, and process flows;
- Work closely with development and QA teams throughout the software development lifecycle to ensure requirements are clearly understood, implemented correctly, and thoroughly tested;
- Facilitate requirements gathering workshops, interviews, and brainstorming sessions;
- Create and maintain comprehensive documentation, including requirements specifications, design documents, and user manuals;
- Support the project management team in planning, estimation, and risk assessment activities;
- Participate in system testing, user acceptance testing (UAT), and post-implementation reviews to ensure solutions meet business needs;
- Communicate effectively with both technical and non-technical audiences, explaining complex concepts clearly;
- Stay abreast of industry trends and best practices in business analysis and technology.
Person specification
Essential Criteria
Experience:
- Proven experience of working as a technical Business Analyst, with a strong focus on data projects in a hybrid data and digital development environment;
- Proven experience working within Agile/Scrum methodologies.
Technical Acumen:
- Strong understanding of the data development lifecycle (SDLC) and various development methodologies;
- Ability to read, understand, and interpret technical documentation (e.g., APIs, database schemas, system architecture diagrams);
- Familiarity with database concepts and experience with SQL for data querying and analysis;
- Understanding of web technologies (e.g., HTML, CSS, JavaScript) and system integrations (e.g., RESTful APIs, SOAP).
Analytical & Problem-Solving Skills:
- Exceptional analytical and critical thinking skills with the ability to break down complex problems into manageable components;
- Demonstrated ability to identify root causes, propose effective solutions, and anticipate potential issues.
Communication & Interpersonal Skills:
- Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and vice-versa;
- Strong presentation and facilitation skills;
- Ability to build strong relationships and influence stakeholders at all levels.
Tools & Techniques:
- Proficiency in requirements management tools (e.g., Jira, Azure DevOps, Confluence);
- Experience with process modeling tools (e.g., Visio, Lucidchart, draw.io);
- Skilled in creating various documentation types, including user stories, use cases, flowcharts, and wireframes.
Desirable Criteria
- Experience with specific industry domains (e.g., Finance, Healthcare, E-commerce);
- Certifications such as CBAP (Certified Business Analysis Professional) or CSPO (Certified Scrum Product Owner);
- Familiarity with UI/UX principles and design tools;
- Experience with data visualisation tools (e.g., Tableau, Power BI);
- Basic programming knowledge (e.g., Python, Java) for scripting or data manipulation.
Additional information:
A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
Qualifications
We'll assess you against these technical skills during the selection process:
- Technical Acumen
- Analytical & Problem-Solving Skills
- Communication & Interpersonal Skills
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
After submission of the first stage of your application you will be invited to complete a Civil Service Numerical Test
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23.55 on 15th August 2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
If you successfully pass the test, you will be invited to complete the final stage of the application.
The final stage of your application will include -
- A CV setting out your career history and qualifications, highlighting specific responsibilities and achievements that are relevant for this role.
- A Statement of Suitability (1250 words max.) Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.
Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.
Should a large number of applications be received, an initial sift may be conducted using your statement of suitability. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Should you be successful at sift, you will be invited to attend an interview where you will be assessed on technical skills and strengths.
As part of your interview you will also be required to deliver a presentation lasting between 5 and 10 minutes on your worked experience in a technical business analyst role within a data focused team, which will outline your experience and approach against the essential criteria.
Further information will be given to candidates who are successful at application stage in their interview invites.
Expected timeline (subject to change)
Expected sift date – To be confirmed
Expected interview date/s – To be confirmed
Interview location – Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via recruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
For further information on National Security Vetting please visit the Demystifying Vetting website.
A reserve list will be held for a period of 6 months, from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Feedback will only be provided if you attend an interview or assessment.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
- Name :Neil Taylor
- Email :neil.taylor1@ibca.org.uk
Recruitment team
- Email :recruitment.grs@cabinetoffice.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : recruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
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